Secrets Akumal Riviera Maya - Adults Only

This was our 2nd time visiting Secrets Akumal; we enjoyed it so much last year that we returned, bringing another couple with us, introducing them to the all-inclusive concept (they are now fans!!). Because of that, Secrets upgraded us to the Preferred Club, which has some wonderful benefits. Our room was at the back of the property, near the spa, which was perfect for us, as we love spending time at the Quiet Pool. Eli (Eliezer) was the pool concierge, and he did a fantastic job, as well servers Samuel, Jesus, Israel, and Evomm (not spelled correctly, I’m sure). The last day we had Antonio as the pool concierge, who was wonderful too. Secrets does an excellent job in training their employees - everyone is very friendly, courteous, helpful, and professional, seeing to our every want and need. The resort itself is beautiful, with wandering paths through a jungle atmosphere. All the restaurants are excellent, and the servers there are also so well trained. We enjoyed the pools and snorkeling off the beach, as there is some coral with quite a few fish. Secrets Akumal has become our favorite relaxing vacation spot!

Absolutely everything about this resort is incredible!! We were celebrating our honeymoon and it was magical spending our time in secrets Akumal. Everything is done to perfection and that’s all thanks to the amazing staff they have. We loved seeing the entertainment team everyday and getting involved in all of their activities. Max, jonas, Abraham and Gina were amazing ❤️ The food and drinks in the resort were such high quality. We loved the pizza by the pool and also loved the grill for dinner! We snorkelled with the turtles which I’d highly recommend! Amazing experience! Thank you to all the staff for making our stay so incredibly enjoyable. We didn’t stop smiling the entire trip and we have memories forever!

The staff and service were above and beyond! The staff attention to detail and friendliness are what hotels and resorts should all have. And secrets is by far the best in that area of hospitality.

The service and cleanliness is excellent throughout the resort.

The property was gorgeous and the layout with all three pools was incredible. Each pool had its own special feel depending on what we wanted to do each day. The koi ponds were nice and the beach was was beautiful. There were also walking trails that had Iguanas and other animals that were fun to watch. We have been to Secrets Maroma and Playa Mujeres and they are all beautiful but this property seemed to be the most romantic of the three. Snorkeling was also incredible here, you could see Stingrays, Turtles, and many tropical fish very close to the shore. The food and presentation was great, don’t skip out on desert it was always worth it. The romantic dinner on the beach was one of the highlights of our trip. The staff was incredible and we have to mention Cesar, Javier, Sergio, and Marlon. We were there for our anniversary and baby moon and they made our trip very special. The photographer Dani was also very good and captured several unforgettable memories for us. We stayed in an ocean front swim out romance master suite and it was amazing!